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The name Serendio is derived from the expression Serendipitous
Discovery. Unearthing the not-so-obvious and seemingly unrelated from
unstructured content is a hallmark of our technology and our name merely
reinforces that.
Serendio has assembled an enviable team of
diverse talents with proven ability to transform cutting-edge ideas in
Machine Learning, NLP, Text Mining, Semantic Analysis into innovative
products and solutions focused on analyzing customer and enterprise
feedback.
Our solutions are deployed to solve a wide gamut of tasks including:
* Understanding customer preferences through sentiment mining from
Social media and Enterprise data sources such as CRM, Call center
narratives and survey verbatim.
* Categorization & classification of issues from Support forums for targeted routing and faster response.
* Automated Metadata generation for Ontology creation and fostering semantic search.
* User profile analysis for focused advertisement campaigns.
With
offices both in Santa Clara, USA and Chennai, India, Serendio is one of
the early companies to come out of Svapas Innovations, a Technology
Incubator focusing on transforming leading-edge ideas to market
innovations.
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