Fri, 18 May 2012 Contact Us  
 
Multi-Channel
Customer Experience Analytics
 
   
 

Serendio is committed to protecting your privacy and maintaining the highest standards of confidentiality and security for all data collected both from individuals on behalf of our clients through our feedback systems, as well as from visitors using the Serendio web site. By using the Serendio web site, you consent to the data practices described in this statement and you expressly consent to the processing of your personal data in accordance with this privacy policy.

Serendio encourages you to review the privacy statements of Web sites you choose to link to from Serendio so that you can understand how those Web sites collect, use and share your information. Serendio is not responsible for the privacy statements or other content on Web sites outside of the Serendio and Serendio family of Web sites and that the terms of this privacy policy do not apply to these outside Web sites or content, or to any collection of data after you click on links to such outside Web sites.

after some time We may periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our products or services and may contain advertisements for third party companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or privacy policy.

Serendio collects and uses your personal information to deliver the information and services you have requested. Serendio also uses your personally identifiable information to inform you of other products or services available from Serendio and its affiliates. Serendio does not sell, rent or lease its customer lists to third parties. Serendio may, from time to time, share information about you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Serendio may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Serendio, and they are required to maintain the confidentiality of your information.

Serendio keeps track of the Web sites and pages our customers visit within Serendio, in order to determine what Serendio services are the most popular. This data is used to deliver customized content and advertising within Serendio to customers whose behavior indicates that they are interested in a particular subject area.

Serendio Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legSerendio is committed to protecting your privacy and maintaining the highest standards of confidentiality and security for all data collected both from individuals on behalf of our clients through our feedback systems, as well as from visitors using the Serendio web site. By using the Serendio web site, you consent to the data practices described in this statement and you expressly consent to the processing of your personal data in accordance with this privacy policy.

Serendio encourages you to review the privacy statements of Web sites you choose to link to from Serendio so that you can understand how those Web sites collect, use and share your information. Serendio is not responsible for the privacy statements or other content on Web sites outside of the Serendio and Serendio family of Web sites and that the terms of this privacy policy do not apply to these outside Web sites or content, or to any collection of data after you click on links to such outside Web sites.

after some time We may periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our products or services and may contain advertisements for third party companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Should you decide to opt-out of receiving future mailings, we may share your e-mail address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated e-mail preferences, we may send you notices of any updates to our Terms of Use or privacy policy.

Serendio collects and uses your personal information to deliver the information and services you have requested. Serendio also uses your personally identifiable information to inform you of other products or services available from Serendio and its affiliates. Serendio does not sell, rent or lease its customer lists to third parties. Serendio may, from time to time, share information about you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Serendio may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Serendio, and they are required to maintain the confidentiality of your information.

Serendio keeps track of the Web sites and pages our customers visit within Serendio, in order to determine what Serendio services are the most popular. This data is used to deliver customized content and advertising within Serendio to customers whose behavior indicates that they are interested in a particular subject area.

Serendio Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legSerendio is committed to protecting your privacy and maintaining the highest standards of confidentiality and security for all data collected both from individuals on behalf of our clients through our feedback systems, as well as from visitors using the Serendio web site. By using the Serendio web site, you consent to the data practices described in this statement and you expressly consent to the processing of your personal data in accordance with this privacy policy.

al process served on Serendio or the site; (b) protect and defend the rights or property of Serendio; and, (c) act under exigent circumstances to protect the personal safety of users of Serendio, or the public.

Changes to this Statement
Serendio will occasionally update this Statement of Privacy to reflect company and customer feedback. Serendio encourages you to periodically review this Statement to be informed of how Serendio is protecting your information.

Contact Information
Serendio welcomes your comments regarding this Statement of Privacy. If you believe that Serendio has not adhered to this Statement, please contact Serendio at privacy@serendio.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

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