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Our Smart Connector architecture supports the integration of a wide
range of content sources – internal/enterprise sources and external/web
sources, multiple document formats – xml, html, doc, rtf, PDF, xls and
txt, and both structured and unstructured forms of content.
Within
an organization, we can tap into surveys, opinion polls, call center
narratives, chat/email exchanges. We also integrate with a wide variety
of social media such as blogs, forums, review sites, Q&A sites, news
media, audio and video sites.
The Smart connectors are highly scalable with support for fine-grained control of data aggregation frequency.
Shown below are some of the Smart Connectors we have in our library:
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